In this webinar, you will learn how to properly document resident files for different types of tenant infractions. We will discuss a series of different infractions, the types of documentation needed, and the proper language to use when documenting your resident files. Learn what documentation really makes a difference to a judge if you are ever faced with a court appearance and/or evicting a resident. Topics covered in this training course:

• Hoarding
• Resident harassment/bullying
• Assistive animal and pet infractions
• Unauthorized residents
• Damages found during inspections.
• Non-payment of rent
• Repayment agreements
• What to say (and what not to say) when documenting infractions

Please note: This webinar is ideal for site managers, compliance staff, and corporate level property management staff.

Instructor: Heather Wezensky – Seldin Company & STAR Compliance Consulting

Heather Wezensky is the Senior Vice President of Compliance for Seldin Company and STAR Compliance Consulting. She is an expert in Fair Housing practices and affordable housing program compliance rules and regulations and holds various affordable designations and credentials such as the CPO™, FHC™, SHCM™ and AHM. Due to her years of on-site consulting work with multiple affordable housing programs, Heather has first-hand insight into the latest affordable housing compliance trends in addition to she and her team reviewing hundreds of resident files on a monthly basis. Having the ability to quickly comprehend the complex rules and regulations of the affordable housing industry, Heather is able to assist her clients across the country to stay compliant with not only state and federal governmental agency requirements, but also with national and local Fair Housing laws.

*** Meeting Link Details ***

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for these emails from training@ahma-psw.org.

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to the webinar session date by via email to training@ahma-psw.org. You will be charged full registration if cancellation is not done within that stated period.