HARBRO will be presenting an overview of environmental situations  and the risks involved when facing building or facility damage issues.  By using real life case studies integrating both missteps and success stories, attendees will have a better understanding of the history behind the regulations as well as some mitigation steps that can be taken from the (more…)

Maintenance personnel come into contact with residents more than anyone else on site. And if they aren’t careful, their interaction with a resident or a potential resident could be misunderstood and result in a fair housing violation.  This session takes a look at typical situations where the well-intentioned maintenance person could be at risk of (more…)

When we hear the word bully, we immediately think of children and adolescents, but it is very real problem in the older adult population. It is estimated that 10-20% of older adults experience some type of senior-to-senior aggression, usually verbally abuse. The actual numbers of older adults targeted are tough to tease out, because these (more…)

This webinar session will address the impact of the new DSM-V hoarding criteria on preventive hoarding and intervention efforts. The session will provide specific intervention techniques, and discuss the importance of collaboration with housing management, pest control, and other professionals that service coordinators can generate, to support residents in recovery and removal of clutter that (more…)

There is a distrust of Heath Care and Social Services by LGBT Older-Adults. As Baby-Boomers engage with health and social services sector it will be important for aging services providers to deliver services that are respectful and culturally competent. Many aging services providers see no need discuss LGBT aging issues because: “They don’t want to (more…)

Conflicts are natural in all walks of daily life, both at workplace and home. This webinar will introduce the common characteristics and traits associated with difficult people. While such characteristics and traits may be generalizations, you may find these characteristics and traits in a few of the people in your workplace, amongst your friends or (more…)