Instructor: Ruben Jackman-Rivera – Snohomish County Washington Resident Service Coordinators provide residents with supportive services to maintain self-sufficiency in their homes. Service coordinators need to understand the characteristics of the resident population they serve and the issues that may impact the differential use of services provided by the property. This webinar defines ethical standards & (more…)

Instructor: Anita Mosemen – The Monfric Group What is a reasonable accommodation, who qualifies for it, and how does it relate to your Tenant Selection Plan? This class will cover what you need to know about reasonable accommodations, like if you are required to have a reasonable accommodation policy and what it should cover. Learn (more…)

Instructor: Anita Moseman – The Monfric Group During this webinar, we review the different deductions given to residents to determine their net income and rent. We will also go over how those deductions are calculated. If you have any questions about calculating deductions, make sure and ask them during this webinar.   Meeting Link Details (more…)

Instructor: Scott Ployer – National Property Management Strategies Group, LLC Define high-performance teams. The “new” wave – Remote Workforce. Understand the characteristics of a high-performance team and how best to manage them. This training will allow attendees to: Learn how to create teamwork. Understand how to train your high-performance team and remote employees. Understand the (more…)

Instructor: Gwen Volk – Gwen Volk INFOCUS, Inc. Not everyone is lucky enough to have professional service coordinator on staff. Nor can all properties afford to hire an outside service contractor to coordinate their activities. Tax credit properties and bond properties generally come with a requirement for programs to enrich the quality of life of (more…)

Instructor: Gwen Volk – Gwen Volk INFOCUS, Inc. The training defines the code of ethics in regard to challenging situations and/or controversial subjects you experience during your career. The discussion includes how you can do the right thing by understanding the policies and practices of the company and your responsibility as a company representative.   (more…)

Instructor: Gwen Volk – Gwen Volk INFOCUS, Inc. PRACs provide supportive housing for the elderly and for persons with disabilities. While many of the PRAC program rules resemble those of Section 8, there are many important differences. This course covers PRAC basics and shows to how to apply the special rules that govern them including (more…)

Instructor: Susie Lein – Kimball, Tirey, & St. John One of the most important aspects of any eviction case is the notice that the eviction is based upon because it gives you the right to evict someone from your property, however theses notices are often prepared incorrectly, and served with errors that could have been (more…)

Instructor: Gwen Volk – Gwen Volk Infocus On January 1, 2024, HUD will implement the most comprehensive changes to the way HUD properties determine eligibility and calculate income and rent since 1981 when Congress raised the rent cap from 25% to 30% of Adjusted Income. The changes are expected to have a ripple effect on (more…)