Webinars


  • March 10, 2021 10:00 am - 11:30 am

There is nothing worse than having a tenant continually break their lease. In this webinar, you will learn the correct way to prepare a lease violation letter, when to serve and what to do when tenants do not comply, and the desired outcome is not achieved.   Presenter:  Susie Lein – Kimball Tirey & John (more…)


  • March 11, 2021 10:00 am - 12:00 pm

Preventive maintenance has always been an important task that we perform at our properties. This session will take that principle one step further by adding predictive maintenance and its importance. Participants will learn the key elements of an effective PM and PdM program, including: ➢ Defining the different types of maintenance ➢ Understanding financial implications (more…)


  • March 25, 2021 10:00 am - 11:30 am

Want to put your waitlist on auto-pilot while maintaining compliance at the site level? Join Caroline Caselli, CEO of Haven Connect, and Angela Cisneros, founder of ARMD Consulting Group LLC, for a fun and informative educational webinar. In this webinar, you’ll learn about important compliance issues that impact your business, as well as how to (more…)


  • April 8, 2021 10:00 am - 12:00 pm

Slips, trips and falls account for a significant majority of incidents and accidents in the workplace. All of these are preventable. We will discuss how to ensure that your workplace, “Learn the key elements of what employees need to know”, including: ➢ OSHA General Duty Clause ➢ OSHA 29 CFR 1910 requirements ➢ Most common (more…)


  • April 20, 2021 10:00 am - 11:30 am

Join Caroline Caselli , CEO of Haven Connect, in this webinar about managing your properties while working from home. She’ll talk about tips and tricks to maintain productivity, and introduce you to shortcuts to help you manage your properties entirely from home. Come prepared to talk about what’s worked for you, and how you get (more…)


  • May 4, 2021 10:00 am - 12:00 pm

Personal Protective Equipment (PPE) is required by federal regulations to ensure worker safety. This course will help participants gain a better understanding of PPE. Learn the key elements of an effective PPE program, including: ➢ OSHA 29 CFR 1910.132 requirements and how they relate to general industry ➢ How to perform a site hazard assessment (more…)


  • May 20, 2021 10:00 am - 12:00 pm

Electrical Safety and Lockout Tagout procedures are two critical areas of day-to-day operations that every maintenance professional needs to know. This is an introduction to these principles. Learn key elements of electrical safety and lockout tagout, including: ➢ Basic electrical safety requirements ➢ What is lockout tagout and why is it important ➢ Why you (more…)


  • June 15, 2021 9:00 am - 10:30 am

With the increasing shortage of affordable housing in the US, there is a small percentage of people who are willfully providing false information or altered documents to housing providers in order to try to qualify for housing. This webinar will give you tips on how to detect fraud and what to look for on applications, (more…)


  • July 8, 2021 9:00 am - 10:30 am

Whether you are submitting an annual property budget to an owner for approval, to HUD, or a Contract Administrator during the rent increase process, we have tips and tricks that will lessen the frustration in preparing your budget. Come and learn the ins and outs of the multifamily budgeting process. We will discuss affordable housing (more…)


  • July 22, 2021 10:00 am - 12:00 pm

In this webinar, you will learn how to properly document resident files for different types of tenant infractions. We will discuss a series of different infractions, the types of documentation needed, and the proper language to use when documenting your resident files. Learn what documentation really makes a difference to a judge if you are (more…)