Events

Training Updates:

Staying engaged and informed is extremely important, and we connect everyone in our industry to the tools and resources they need to succeed. Every year we host a Conference & Expo in Southern California, Arizona, and Nevada. Your safety is a top priority and therefore all scheduled Conference and Expos were cancelled for 2020.

We look forward to planning and seeing everyone at the annual Conference and Expo’s in 2021. These events will offer updates in the housing industry, legislative changes, latest training topics, Vendor Expos, and more.

Check back for updates. More education details can be accessed on the NAHMA website. If you have questions or need more information, email training@ahma-psw.org or call our team at 866.698.AHMA (2462).


 

Webinar: Diffusing Conflicts Before They Start

  • August 11, 2022 9:00 am - 10:30 am

Instructor: Ruben Rivera-Jackman, Snohomish County Washington

Conflicts are natural in life, both at work and home. Dealing with difficult people and situations requires both tact and strength. This session will introduce common characteristics and traits associated with difficult people. Learning to establish a personality type will allow you to better handle a difficult situation. After completing this training, you will have:

  • Gained self-awareness regarding triggers.
  • Learn how to diffuse and de-escalate difficult situations.
  • Identify practical conflict management tools.

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Webinar: Advanced EIV

  • August 16, 2022 8:00 am - 10:00 am

Instructor: Anita Moseman – The Monfric Group

Now that you have a solid understanding of EIV, the next step is this webinar. We will discuss and review the current HUD Guidelines and provide information regarding the steps you need to take when discrepancies occur. The focus of the webinar is the EIV discrepancies; identifying improper payments and how to streamline the verification process to make your job easier.

 

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Webinar: Reducing Fair Housing Claims by Providing Exceptional Customer Service

  • August 25, 2022 9:00 am - 10:30 am

Instructor: Ruben Rivera-Jackman, Snohomish County Washington

This interactive presentation will help reduce fair housing complaints by providing an enhanced understanding of effectively communicating with residents while providing good customer service. Participants will increase their awareness of Federal Fair Housing Laws while identifying strategies on developing safe relationships with residents. Learn how to:

  • Recognize the difference between good and bad customer service traits.
  • Identify and utilize effective communication skills.
  • Enhance skills in developing resident relationships while staying within fair housing guidelines.

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Webinar: The Mechanics of an MOR

  • September 6, 2022 9:00 am - 10:30 am

Instructor: Anita Moseman – The Monfric Group

Whether you have a HUD property, Tax Credit property or a combination of both, when you get that notice, there is a little bit of panic. You want it to go well. We will review the mechanics of an MOR and how you can prepare for it through proper filing, self-audits and more.

 

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Webinar: Building a Healthy Work & Life Balance – Maintenance Team Edition

  • September 8, 2022 9:00 am - 10:30 am

Instructor: Ruben Rivera-Jackman, Snohomish County Washington

Your maintenance team ensures the safety and comfort of anyone living or working at your communities. This training session will model and encourage well-being practices and explore the characteristics of a modern maintenance department in addressing burnout. After attending this training, participants will be able to:

  • Identify burnout and understand its impacts
  • Recognize warning signs
  • Understand the difference between stress and burnout
  • Explore characteristics of a modern maintenance department
  • Identify strategies for well-being practices

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Webinar: Eviction Process Tips & Steps

  • September 13, 2022 9:00 am - 10:30 am

Instructor: Susie Lein – Kimball, Tirey & St. John LLP

The most important aspect of any eviction case is the formal notice that the eviction is based upon because it gives you the right to evict someone from your property. Failure to comply with every rule that applies to the notice and service of the notice, can end the case before it even starts. 
 
An eviction notice must include specific language, information and requirements to be considered valid. This course will review the most common and simple mistakes in both the preparation and service of the notice. From filing to judgement, managers and property owners will learn what they need to do, and what to avoid, to ensure they have the best case possible when filing an eviction with the court.

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Webinar: Building a Healthy Work & Life Balance

  • September 22, 2022 9:00 am - 10:30 am

Instructor: Ruben Rivera-Jackman, Snohomish County Washington

As we accommodate to an ever-changing environment, finding balance between work and home can affect one’s overall health, improve our moods, boost our immune systems and provide a more positive outlook. This presentation will define good stress vs. bad stress and the impact they have on engagement in the world. Learn the importance of self-care as we review strategies for managing stress and addressing burn-out. Areas that will be covered:

  • Define and recognize signs of stress.
  • Understand the Importance of reducing stress.
  • Develop strategies for avoiding compassion fatigue and burnout.
  • Identify resources.

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Shots Fired! Preparing for an Active Shooter

  • October 4, 2022 8:30 am - 11:30 am

Instructor: Josef Levy – Embassy Consulting Services 

Violence in the workplace is a risk for any organization, but it is a risk that can be managed. As a nation, we have learned many critical lessons into how to prevent many of these tragic workplace violence incidents involving active shooters. This specifically designed training will provide all the education, awareness, skills, and strategies needed to effectively respond to workplace violence or an active shooter event happening at a property.  

Get Ready to:  

  • Identify myths regarding active shooter events 
  • Identify factors that can cause workplace violence 
  • Explore strategies to prevent violent incidents  
  • Discuss recent workplace violence examples 
  • Learn, Run, Hide, Fight protocols 
  • Discuss the importance of awareness, prevention, preparedness, response, and survival mindset 

Meeting Details

*** Please arrive by 8:00 am for registration; Session will start promptly at 8:30 am. Parking is complimentary. ***

 

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Virtual Certified Course: CPO

  • October 11, 2022 - October 20, 2022 8:00 am - 1:00 pm

Instructor: Anita Moseman – The Monfric Group

The Certified Professional of Occupancy (CPO) course is a comprehensive program offered by the National Affordable Housing Management Association (NAHMA) for property management staff in affordable developments, including LIHTC combined with HUD and Public Housing projects undergoing RAD conversions to PBRA. It is the only occupancy course that covers the HUD 4350.3 Handbook in its entirety, with specific handbook references cited in the margins of the course text.

Each participant will receive a portal link to download an electronic copy of the 4350.3 Handbook and other course materials. You will use the manual and supplemental materials during the four (4) training sessions. The program is composed of occupancy focused instruction and has been updated to reflect all changes in the 4350.3 Handbook. Participants will receive a voucher from their hosting AHMA to take the CPO exam independently on their own at their home office, or property. Students that successfully pass the exam will receive a CPO certificate and lapel pin. All CPOs will be listed in an online national certification directory. The CPO is a requirement for NAHMA’s National Affordable Housing Professional (NAHP ®) certification program.

Fees and reasonable expenses for the course are an approved project expense for front-line staff. Although this course provides exceptional occupancy information for all types of affordable property management staff, it is recommended that course attendees have a basic knowledge of the HUD 4350.3 Handbook prior to registration. It is recommended that attendees bring a highlighter, a calculator and Post It notes to the course.

This 20-hour virtual CPO course will follow the 2.5-Day CPO agenda and is composed of four (4) 5-hour interactive Zoom meeting training sessions and a take home four (4) hour certification exam that must be taken within 2 weeks of completing the course. The following four dates are when the CPO training is scheduled to take place; the PST timeframe of each class is also listed:

  • Tuesday, October 11th – 8:00 am – 1:00 pm PST
  • Thursday, October 13th – 8:00 am – 1:00 pm PST
  • Monday, October 17th – 8:00 am – 1:00 pm PST
  • Thursday, October 20th – 9:00 am – 2:00 pm PST
    • Note: The timeframe for the last session of this training is different from the other sessions.

Each participant will receive the Zoom meeting credentials and the supplemental materials via email two (2) business days prior to the course.

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Virtual Certified Course: FHC

  • November 9, 2022 - November 10, 2022 8:00 am - 12:00 pm

Instructor: Angela Cisneros – Winn Companies

The requirements set forth in the Fair Housing Act and Section 504 regulations are enormously complex and far-reaching. NAHMA’s Fair Housing Compliance (FHC) course trains managers to understand these complex regulations, and provides clear instructions on fair housing laws. The comprehensive, practical training manual for this course includes ready-to-use documents and forms to conduct a Section 504 Self-Evaluation and sample Transition Plan.

The course teaches a step-by-step approach to determining the administrative and financial feasibility of making units accessible. Not only does NAHMA’s Fair Housing course cover the application process, which includes screening, accepting, and rejecting applicants, it also presents instruction on developing company-wide policies and procedures. The Fair Housing Compliance is a required course for NAHMA’s NAHP certification program. All participants who successfully complete the course will receive a FHC certificate and lapel pin.

 

*** PLEASE NOTE ***

The class will be taught in two 4-hour Interactive Zoom meeting training sessions over two consecutive days. The dates and times are as follows: November 9th: 8:00 am – 12:00 pm PST & November 10th: 8:00 am – 12:00 pm PST, and a take home two (2) hour certification exam that must be taken within 2 weeks of completing the course.

Each participant will receive the Zoom meeting credentials and an electronic copy of the NAHMA Fair Housing manual via email two (2) business days prior to the course. You will use this manual during the two (2) training sessions.

 

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.