Staying engaged and informed is extremely important, and we connect everyone in our industry to the tools and resources they need to succeed. Every year we host a Conference & Expo in Southern California, Arizona, and Nevada.
We look forward to planning and seeing everyone at the annual Conference and Expo’s in 2025. These events will offer updates in the housing industry, legislative changes, latest training topics, Vendor Expos, and more.
Be the part of our team who’s focus is one goal, Affordable Housing for all at AHMA-PSW’s 2026 NV Conference!
A high-quality program to educate, train and empower attendees to make a difference in their communities.
- Networking opportunities
- 1 full day of training
- 3 Tracks, 12 Classes
- Amazing speakers
Click here to visit the microsite for more details.
Payments:
Payment must be completed within 30 days of registering. All payments for the Conference must be completed before the event, October 12th.
This course provides a full overview of the property management process, regardless of program type. Participants will review the responsibilities of property managers beyond eligibility determinations and certifications, including maintaining the financial viability of a multimillion-dollar asset and supporting the well-being of the residents who live there. The training follows the life of a resident from initial marketing and application through occupancy, ongoing management, and move-out.
Intended Audience
- New property managers who need a foundational understanding of property operations and resident management.
- Seasoned managers seeking a refresher on the full resident life cycle and core management responsibilities.
- Assistant managers, leasing staff, compliance staff, and other housing professionals who support day-to-day property operations.
- Team members preparing to take on greater responsibility in property management or resident services.
Key Topics Covered
- Marketing and outreach basics
- Application intake and resident screening overview
- Eligibility and certification touchpoints
- Lease-up, move-in, and resident orientation
- Ongoing occupancy and resident relations
- Property operations, asset protection, and financial viability
- Compliance responsibilities and documentation practices
- Resident communication, service coordination, and issue resolution
- Move-out procedures, unit turnover, and closing the resident life cycle
Presented by Angela Cisneros
Registration opens at 8:30 am.
Lunch will be provided.
Registration Payment & Cancellation Policy
Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.
Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.org. You will be charged full registration if cancellation is not made within that stated period.
The holiday season can be a particularly difficult time for older adults. Changes in routines, loss of loved ones, financial stress, mobility limitations, family separation, health concerns, and memories associated with past holidays can intensify feelings of loneliness and isolation.
This training equips housing staff with practical tools to recognize signs of isolation, initiate supportive conversations, connect residents to resources, and create inclusive opportunities for meaningful connection without assuming that every resident celebrates holidays or wants to participate in group activities.
By the end of this training, participants will be able to:
- Define loneliness and social isolation and understand how they differ.
- Recognize behavioral and environmental signs that a resident may be experiencing increased isolation.
- Understand why the holiday season can intensify loneliness among older adults.
- Use simple, respectful conversation techniques to check in with residents.
- Identify appropriate ways to connect residents with community resources and supportive services.
- Develop inclusive holiday-season activities that promote connection, choice, dignity, and belonging.
- Establish a practical staff response plan for residents who may need additional support.
Presented by Ruben Rivera-Jackman
Meeting Link Details
The meeting link and details will be sent out to registrants in a separate email, no later than 24 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.
Registration Payment & Cancellation Policy
Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.
Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.org. You will be charged full registration if cancellation is not made within that stated period.
When a resident passes away, property management staff must respond with care, professionalism, and attention to required procedures. This webinar will walk participants through the key steps to take following the death of a resident, including who should be contacted, what documentation should be obtained, and which notifications may need to be sent. Attendees will gain practical guidance to help ensure the situation is handled appropriately, respectfully, and in compliance with property management requirements.
Presented by Anita Moseman
Meeting Link Details
The meeting link and details will be sent out to registrants in a separate email, no later than 24 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.
Registration Payment & Cancellation Policy
Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.
Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.org. You will be charged full registration if cancellation is not made within that stated period.
This interactive presentation will help reduce fair housing complaints by providing an enhanced understanding of effectively communicating with residents while providing good customer service. Participants will increase their awareness of Federal Fair Housing Laws while identifying strategies on developing safe relationships with residents. Learn how to:
- Recognize the difference between good and bad customer service traits.
- Identify and utilize effective communication skills.
- Enhance skills in developing resident relationships while staying within fair housing guidelines.
Presented by Ruben Rivera-Jackman
Meeting Link Details
The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.
Registration Payment & Cancellation Policy
Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.
Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.org. You will be charged full registration if cancellation is not made within that stated period.
Join us for an informative webinar designed to strengthen your understanding of lease terminations initiated by both tenants and landlords. This session will walk through the lease termination process, highlight required documentation, and provide practical guidance on key processing steps to help ensure accurate and compliant handling.
Presented by Anita Moseman
Meeting Link Details
The meeting link and details will be sent out to registrants in a separate email, no later than 24 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.
Registration Payment & Cancellation Policy
Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.
Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.org. You will be charged full registration if cancellation is not made within that stated period.
We’re delighted to welcome attorney Theresa Becerra to this year’s Legal Update. She will share an approachable overview of newly enacted California laws affecting affordable housing providers, with a special focus on the requirements shaping day-to-day operations and compliance. Join us for practical guidance and valuable insight to help you navigate the evolving legal landscape with greater clarity and confidence.
Presented by Theresa Becerra
Spencer Fane, LLP
Registration is required for all attendees.
Membership will be verified upon registration.
Don’t miss this valuable webinar designed to help you master the Annual Recertification process with confidence! Whether you’re looking to sharpen your skills, improve accuracy, or stay on top of compliance requirements, this session will provide clear guidance, practical tips, and step-by-step support to help make recertifications smoother, more efficient, and less stressful.
Presented by Anita Moseman
Meeting Link Details
The meeting link and details will be sent out to registrants in a separate email, no later than 24 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.
Registration Payment & Cancellation Policy
Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.
Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.org. You will be charged full registration if cancellation is not made within that stated period.
What type of wait list is required? What information must be included? When should an applicant be added to the wait list, and when should they be removed? This webinar will walk through the requirements and best practices for maintaining an accurate wait list, including how to update the list, manage applicant status changes, and reject applicants when appropriate. These topics and more will be discussed to help ensure your wait list process is clear, compliant, and consistent.
Presented by Anita Moseman
Meeting Link Details
The meeting link and details will be sent out to registrants in a separate email, no later than 24 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.
Registration Payment & Cancellation Policy
Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.
Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.org. You will be charged full registration if cancellation is not made within that stated period.
