Events

Staying engaged and informed is extremely important, and we make an effort to connect everyone in our industry to the tools and resources they need to succeed. Every year we host a conference in each state we represent: California, Arizona, and Nevada. These annual meetings offer updates in the housing industry, legislative changes, market conditions and more. It also offers a chance to collaborate with everyone in our network, putting faces to names and meeting like-minded individuals who want to make housing better for everyone.

We encourage you to attend the next event hosted in your state. Check out the links below for more information on when the next conference will be held, and instructions on how to sign up. You may email questions to training@ahma-psw.org.


 

Professional Development Series – Session 1

  • January 23, 2020 - January 30, 2020 9:00 am - 4:30 pm

Professional Communications

The session is designed to instill the value of professionalism in communications as part of an individual’s and organization’s branding.

The 2020 Professional Development Series, Session 1 is the first of four sessions developed to provide the context and foundation necessary for the subsequent sessions.

Some Topics:

  • Build a Consistent Brand through Communications
  • Make the Best Impression Over the Phone
  • Send Professional and Effective Emails
  • Ensure Your Letters Include the Main Elements

Some Activities:

  • Develop a voice mail greeting
  • Practice responses for phone call scenarios
  • Build a signature block
  • Proof an application based on the guidelines provided during session

 

Instructor: Velma de la Rosa 

 

*** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

 

—- Lunch is on your own —- 

Cancellation Policy:

For a full refund, cancellation needs to be completed 7 days prior to training session date via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

 

WEBINAR: Fair Housing for Maintenance Do’s & Don’ts

  • February 4, 2020 10:00 am - 11:30 am

Maintenance personnel have contact with residents more than anyone else on site. If staff isn’t careful, their interaction with a resident or a potential resident could be misunderstood and result in a fair housing violation.

This session evaluates typical scenarios where the well-intentioned maintenance person could be at risk of violating fair housing laws, the ways to handle these situations without discriminating, and the importance of documenting every situation.

 

Instructor: Gwen Volk 

 

*** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

 

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

 

Save Energy With Your Central Hot Water System!

  • February 11, 2020 9:00 am - 1:00 pm

Join SoCalGas for an informative workshop to learn about:

 

  • Central hot water Configurations
  • Identifying potential issues
  • Saving Energy with the hot water system

 

  • Helpful maintenance tips

    Learn about the rebates and other programs designed specifically for the multifamily properties

 

Instructor: Laura Verduzco

 

*** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

 

—- Lunch is on your own —- 

 

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

 

 

EIV 101

  • February 13, 2020 9:00 am - 4:30 pm

EIV 101 – This is an introductory course that gives an overview of the Enterprise Income Verification (EIV) requirements for beginners. We will discuss the purpose of EIV. When and how to use [e.g… applicability, penalties, security awareness training, etc.] EIV, including its mandated reports. By the end of the course, you will feel confident in applying and interpreting EIV reports.

 

Instructor: Angelique Williams

 

*** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

 

—- Lunch is on your own —- 

 

Cancellation Policy:

For a full refund, cancellation needs to be completed 7 days prior to training session date via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

 

SHCM Certified Training

  • February 19, 2020 - February 20, 2020 9:00 am - 4:30 pm

As experienced affordable housing management professionals know, the LIHTC program is the primary production tool for creating new affordable housing properties across every state in the country, and it is also the most important tool for rehabilitating and preserving the nation’s existing stock of aging affordable housing.

To Maximize your career as management professionals in the affordable housing industry and be able to demonstrate experience and expertise in mastering the complex requirements of the LIHTC program.

Earning your SHCM certificates enables you to do just that.

*The National Affordable Housing Management Association (NAHMA)’s Specialist in Housing Credit Management (SHCM) certification program has been named a 2018 Silver Power of (A) Award winner in the Power to Create a Competitive Workforce category by the American Society of Association Executives (ASAE).

***** PLEASE bring a laptop on February 20, 2019.*****

***** There will be a test the 2nd half of the class where the laptop will be needed. *****

 

Instructor: Anita Moseman 

 

 *** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

Working With Advance EIV

  • March 18, 2020 9:00 am - 4:30 pm

EIV is a great tool to help us identify improper payments and streamline the verification process. It is also very time consuming, and a major cause of MOR findings.

This course will help you:

  • Use EIV as an effective and efficient tool
  • Learn Tips and ways to make EIV use go smoothly
  • Identify the source of discrepancies

In class Activities:

  • Reconcile the EIV Income Discrepancy Report
  • Identify potential overpayments and use third party verification to compute overpayments

• Learn repayment agreement processing and reporting

 

Instructor: Angelique Williams

 

*** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

 

—- Lunch is on your own —- 

 

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

 

WEBINAR: Creating Empathy for Resident Living with Bullying Among Seniors

  • March 19, 2020 10:00 am - 11:30 am

When we hear the word bully, we immediately think of children and adolescents, but it is a very real problem in the older adult population. It is estimated that 10-20% of older adults experience some type of senior-to-senior aggression, usually verbal abuse.

These acts are often referred to as adult bullying.

The webinar outlines ways to create a safe environment for addressing the targeted individuals as well as the perpetrators.

Participants will learn to:

  • Identify the five common types of adult bullies
  • Describe the characteristics of bullying behaviors
  • Understand the psycho-social impacts of bullying
  • Recognize strategies for dealing with adult bullies

 

Instructor: Ruben Rivera-Jackman

 

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to the webinar session date by via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

Basic Electrical

  • March 24, 2020 9:00 am - 12:30 pm

Think you know everything that goes into being safe?

This session goes over the basic safety rules for the following areas:

Shock Hazards, PPE (Personal Protective Equipment), Power Awareness and Arc Flash Hazards

You will Learn:

  • Basics of the Electric Theory through Ohm’s Law and how it relates to your safety and electrical equipment.
  • How the Electrical Theory pertains to everyday residential devices, such as your receptacles and switches.
  • Review the calculations that go into working on breakers and wiring, while learning the safety precautions behind this work.
  • Understand the National Electrical Code (NFPA 70) requirements for one- and two- family dwellings and how it affects lighting, power, apartment wiring, overcurrent protection, grounding, ground fault requirements and distribution.

 

Instructor: Craig Monin

 

*** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

 

—- Lunch is on your own —- 

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

Professional Development Series – Session 2

  • March 26, 2020 9:00 am - 4:30 pm

Basics of Effective Written Communications

Basics of Effective Written Communications provides participants the tools necessary to immediately improve and build on their written communication skills.

This session builds on the framework and focuses on the writing skills. The focus is how to use tools to produce a highly effective and professional written communication.

 Topics:

  • Prepare an Effective Letter
  • Ensure Proper Punctuation, Capitalization and Spelling
  • What to include or not to include in your written communications

 Activities:

  • Pre- and post-assessment: Proofreading a Letter
  • Practice drafting a basic letters and email responses
  • Peer proofreading and providing feedback

 

Instructor: Velma de la Rosa 

 

*** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

 

—- Lunch is on your own —- 

 

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

 

Fair Housing for Managers

  • April 8, 2020 9:00 am - 12:00 pm

Make sure everyone on your management team receives up-to-the-minute fair housing training!

Fair Housing is the most complex, serious and costly issue for the rental industry today. Every person on your staff has personal liability in a complaint— subjecting his or her supervisors, management company and owner to serious penalties.

We will help you recognize your basic day-to-day fair housing responsibilities and show you how to respond appropriately to the many situations you may face on your property.

 

Instructor: Tracey Merrell / Kimball, Tirey & St. John LLP 

 

*** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

 

—- Lunch is on your own —- 

 

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org