Events

Staying engaged and informed is extremely important, and we make an effort to connect everyone in our industry to the tools and resources they need to succeed. Every year we host a conference in each state we represent: California, Arizona, and Nevada. These annual meetings offer updates in the housing industry, legislative changes, market conditions and more. It also offers a chance to collaborate with everyone in our network, putting faces to names and meeting like-minded individuals who want to make housing better for everyone.

We encourage you to attend the next event hosted in your state. Check out the links below for more information on when the next conference will be held, and instructions on how to sign up. You may email questions to training@ahma-psw.org.


 

WEBINAR: HUD MF COVID-19 FAQ

  • April 3, 2020 2:30 pm - 3:30 pm

San Francisco HUB Office of the Multifamily West Region

HUD COVID- 19 FAQ Collaboration Call

Due to the limited number of lines, please limit webinar attendance to 1 person per company. We would like as many companies as possible to have an opportunity to participate in the live webinar. The live session will be recorded and made available to view on AHMA-NCH, AHMA-PSW, and HUD’s YouTube channel.

 

Participating: Janea Jackson, Director, Asset Management, Gwen Kelleher, Resolution Team Branch Chief, Silvia Cuellar, Branch Chief, Jim Raymond, Branch Chief, Angela Morrison, Branch Chief, Julie Eklund, Branch Chief, and Frank Castro, Senior Account Executive.

Join us for an informal opportunity to interface with the San Francisco HUD office in a collaboration of efforts. HUD Staff will discuss in detail the application of the COVID-19 Frequently Asked Questions (FAQ’s). We will also answer your questions related to managing during these challenging times. We want to hear your experiences, and how HUD can best support you. Also, take this opportunity to share what is happening on the front lines of your property. Please send your questions in advance to: sf.incoming@hud.gov and please make sure to add into the email subject line, “Questions for COVID-19 Webinar.” We are all navigating these ever-changing times, we look forward to your participation and finding solutions together.

About the Speakers:

Ms. Janéa Jackson, AICP, LEED AP BD+C joined Housing and Urban Development (HUD) in September 2018 as a Multifamily West Asset Management Division Director. In that role, she oversees a portfolio of FHA multifamily mortgage insurance properties, Section 202 and 811 Capital Advance properties, and Section 8 Project Based properties located in California, Guam, Marianas Islands, Hawaii, Nevada, Idaho, Oregon, and Alaska. Her 50 staff are stationed in four offices in Los Angeles, CA, San Francisco, CA, Honolulu, HI, and Las Vegas, NV.
Prior to joining HUD, Ms. Jackson served as the Real Estate Portfolio Planning Chief for GSA in Auburn, WA, managing the strategy for 102 federally-owned buildings and 406 leases in Region 10; and led facility planning, master planning, Geographic Information Systems (GIS), and encroachment planning products and services for the U.S. Navy and Marine Corps in Honolulu, HI, Iwakuni, Japan and Twenty nine Palms, CA. Ms. Jackson has a Bachelor’s of Arts in Sociology from the University of Pennsylvania and a Masters of Urban Planning from the University of Wisconsin-Milwaukee.

Silvia Cuellar has over 40 years of experience in the arenas of HUD insured and subsidized multifamily housing management. As a Branch Chief in the San Francisco Multifamily Office, Silvia Currently oversees a team of 8 employees. Combined, they monitor nearly 70,224 units in over 700 properties that participate in various HUD subsidy and/or HUD insurance programs throughout Hawaii, So. California, and a portion of No. California. Silvia joined HUD as a Project Manager in 2004. During her 15 years of service, Silvia has worked as a Project Manager, No. California’s Performance Based Contract Administrator (PBCA) Coordinator, shared the coordination of the Service Coordinator Program, and served as a Supervisory Project Manager. Prior to joining HUD, Silvia explored the government subsidized multifamily housing industry at various levels of property management, and finally served for four years as an Asset Manager of Southwest Housing Compliance Corporation (SHCC), a subsidiary of the Housing Authority of the City of Austin, Texas, and one of the pilot PBCAs of the nation.

Jim Raymond started with the HUD San Francisco Multifamily Office in 2011 as a Senior Underwriter in the Production Division and transferred to the Asset Management Division in 2017 as a Branch Chief. Prior to HUD, Mr. Raymond was a Project Manager with GSA. He is also a licensed Architect.

Gwen Kelleher joined HUD in June 1990, transferring to the San Francisco Multifamily Office from the U.S. Department of Labor, Office of Federal Contract Compliance and Employment Development Training in San Francisco, CA. She has over 32 years of Federal service.

Julie Eklund has over 30 years of Federal service and has worked with a number of Single Family and Multifamily HUD programs. She currently oversees HUD Multifamily staff as a Branch Chief for the Los Angeles, CA and Las Vegas, NV offices, as well as in the San Francisco Multifamily Office. She moved to the San Francisco Bay Area from New York six years ago and doesn’t miss the winters at all.

Angela Morrison lives in San Francisco, CA and started her Federal government career with the Department of Labor in 1986 and transferred to HUD in 1988. She has 31 years of experience working in the San Francisco Multifamily Office and has worked her way up from secretary to Program Assistant, Loan Servicer, Project Manager, Senior Account Executive, and finally to her current position of Branch Chief. Angela has a B.A. in Public Housing from the University of Phoenix.

Fair Housing for Managers

  • April 8, 2020 9:00 am - 12:00 pm

Make sure everyone on your management team receives up-to-the-minute fair housing training!

Fair Housing is the most complex, serious and costly issue for the rental industry today. Every person on your staff has personal liability in a complaint— subjecting his or her supervisors, management company and owner to serious penalties.

We will help you recognize your basic day-to-day fair housing responsibilities and show you how to respond appropriately to the many situations you may face on your property.

 

Instructor: Tracey Merrell / Kimball, Tirey & St. John LLP 

 

*** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

 

—- Lunch is on your own —- 

 

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

Fair Housing for Maintenance

  • April 8, 2020 1:00 pm - 4:00 pm

Make sure everyone on your team receives up-to-the-minute Fair Housing training!

Residents deal with the office at the beginning of the tenancy, but after moving on-site, maintenance usually has more exposure to residents and their problems on an on-going basis.

80% of fair housing cases come from in place residents! Cases are filed based on:

  • poor service
  • inconsistent service
  • lack of communication
  • saying the wrong thing… innocently!

What you don’t know can cost you, your property and your company money.

 

Instructor: Tracey Merrell / Kimball, Tirey & St. John LLP

 

*** Please arrive by 12:30 p.m. for registration; Session will start promptly at 1:00 p.m. ***

 

—- Lunch is on your own —-

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

WEBINAR: Maintenance Role in Reporting Hoarding Issues

  • April 16, 2020 10:00 am - 11:30 am

This webinar addresses the impact of the new DSM-V hoarding criteria on preventive hoarding and intervention efforts.

It provides specific intervention techniques, discusses the importance of collaboration with housing management, pest control, and other professionals that service coordinators can generate, to support residents in recovery and removal of clutter that may cause safety issues or potential lease violation.

Attendees will be able to:

  1. Define hoarding disorder
  2. Increase awareness of hoarding behaviors
  3. Understand the difference between a collector, a hoarder, and squalor.
  4. Identify tips for responding to and assisting residents – develop a plan.
  5. Understand the legal framework and responsibilities under reasonable accommodation.

 

Instructor: Ruben Rivera-Jackman

 

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to the webinar session date by via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

Professional Development Series – Session 3

  • May 7, 2020 9:00 am - 4:30 pm

Professional Etiquette In The Workplace

The Professional Etiquette Session focuses on non-written communications and continues to further emphasize your professional brand and how you represent your employer.

Topics:

  • Is your body language saying more than you are
  • It’s not what you say but how you say it
  • How to make a powerful first impression
  • Building a professional Network

Activities:

  • Interpreting of body language
  • Provide feedback on the professional attire of individuals/perceptions
  • Practice introductions in simulated networking session and receive peer feedback
  • Critique sample introduction videos

 

Instructor: Velma de la Rosa 

 

*** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

—- Lunch is on your own —- 

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

 

WEBINAR: Safe and Inclusive Services for LGBT Residents

  • May 14, 2020 10:00 am - 11:30 am

There is a distrust of Health Care and Social Services by LGBT Older-Adults. As Baby-Boomers engage with health and social services sector it will be important for aging service providers to deliver respectful and culturally competent services.

Many aging service providers see no need discuss LGBT aging issues because: “They don’t want to discriminate” or “They don’t want to make people feel uncomfortable.” While well-intentioned, it leaves many LGBT older adults feeling that they must hide who they are, in order to take advantage of health, housing, and social service programs.

The goal is to prevent LGBTQ older adults from having to re-enter the closet in their golden years.

Webinar Objectives:

  • Increase awareness and empathy amongst aging service provider about the issues and needs of LGBT older adults.
  • Enhance the ability of aging service providers to continue to do the things they do very well already, to extend the same great care and services to LGBT older adults.

 

 Instructor: Ruben River-Jackman

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to the webinar session date by via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

WEBINAR: Dealing with Difficult People and Situations

  • June 25, 2020 10:00 am - 11:30 am

Conflicts are natural in all walks of daily life, both at workplace and home. This webinar introduces the common characteristics and traits associated with difficult people. While such characteristics and traits may be generalizations, you may find these characteristics and traits in a few of the people in your workplace, amongst your friends or even a loved one.

Dealing with difficult people and situations requires both tact and strength. Remember that there are no difficult people, only different ones.

Learning Objectives:

  1. Enhance understanding of the common characteristics and traits of people who exhibit difficult behaviors.
  2. Gain self-awareness regarding triggers.
  3. Learn how to diffuse and de-escalate difficult situations.
  4. Identify practical conflict management tools.

 

 Instructor: Ruben Rivera-Jackman

 

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to the webinar session date by via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

Mastering The Rent Increase Process for HUD

  • June 30, 2020 9:00 am - 4:30 pm

Whether your property is a Section 8, Rent Supplement, 236, 202, 202/8, 202 PAC, 202/811 PRAC, 231, 221(d)3 or 221(d)3 BMIR, having an income stream that keeps pace with operating costs is key to ensuring the present and future viability of your property and its ability to provide the facilities and services your residents need.

This course takes an in-depth look at:

  • Various rent increase methods available to housing providers
  • Identify what applies to which type of property
  • When and How the Owner can choose their method
  • What to submit with your request
  • How to justify line-item increases over 5%

This course is based on the current Section 8 Renewal Guide, Chapter 7 of the 4350.1 – – Processing Budget-Based Rent Increases and proposed guidance from the Draft Revised 4350.1 Chapter 2.06 – Budget-Based Rent Adjustments

 

Instructor: Gwen Volk 

*** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

—- Lunch is on your own —- 

 

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date via email to training@ahma-psw.org.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org