Events

Staying engaged and informed is extremely important, and we make an effort to connect everyone in our industry to the tools and resources they need to succeed. Every year we host a conference in each state we represent: California, Arizona, and Nevada. These annual meetings offer updates in the housing industry, legislative changes, market conditions and more. It also offers a chance to collaborate with everyone in our network, putting faces to names and meeting like-minded individuals who want to make housing better for everyone.

We encourage you to attend the next event hosted in your state. Check out the links below for more information on when the next conference will be held, and instructions on how to sign up. You may email questions to training@ahma-psw.org.


 

WEBINAR: Seniors; Yes, They Can Be Bullies, Too!

  • August 29, 2019 9:00 am - 10:30 am

When the topic of bullying comes up, we often think of the younger crowd. Additionally, the high school cliques and oftentimes silent “cyber-bullying” are all too familiar concerns with many of today’s youth. There is; however, growing attention being seriously given to this same concern in today’s senior living communities. These adult communal living settings can breed bullying and clique-ish behaviors. Bullying and bully-type behaviors include the exclusion of other residents from activities, monopolizing public areas, and insulting comments and actions. This interactive session will assist business professionals with recognizing and understanding bully behaviors as well as learning specific techniques on how to handle very different and difficult situations in all types of senior living communities.

SPEAKERAnthony F. Vicari

Anthony is an active Quality of Life educator in today’s healthcare and business profession. His 2018 Presentation Venue includes the following cities: Colorado Springs and Pueblo, Colorado; Phoenix, Arizona; St. Cloud, Minnesota; Carson City, Nevada; Bismarck, North Dakota; Philadelphia, Pennsylvania; Anchorage, Alaska; and Garrett County, Maryland. Anthony is nationally certified as an Activity Consultant Certified/Education Specialization (ACC/EDU) through the National Certification Council for Activity Professionals; an Activity Consultant-Board Certified (AC-BC) through the National Association of Activity Professionals Credentialing Center; a Certified Alzheimer’s Disease and Dementia Care Trainer (CADDCT) and Certified Dementia Practitioner (CDP) through the National Certification Council of Dementia Practitioners; and a Certified Eden Alternative Educator and Associate through Eden Alternative. Anthony’s 38 years of professional work and consulting includes adult and geriatric behavioral health hospitals, memory care neighborhoods, continuous care retirement communities, skilled nursing centers, and public/private education as school administrator and educator. He enjoys working and serving residents and families in a variety of healthcare settings and has presented education seminars dealing with Alzheimer’s disease/Dementia and Quality of Care/Life programming and services at the local, state and national levels. Finally, Anthony is a published author, specifically addressing Quality of Life issues, effective programming, leadership skills and essential strategies for professionals and families.

 Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to the webinar training session date.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

Preventative Maintenance

  • September 18, 2019 9:00 am - 1:00 pm

Preventative maintenance is key to save you and your property money, time, and the last minute repairs or an emergency repair.   Learn new techniques on preventive maintenance that will keep your residents happy.

This 4-hour class is a great overview for technician teams, no matter the skill level.  The class covers preventative maintenance and the troubleshooting skills needed to work on a multi-unit facility

 Preventative Maintenance

  • How Preventative Maintenance leads to positive resident perception
  • Record keeping, an important task
  • Common preventative maintenance tasks in rooms and how to perform them
  • Inspections and how to perform them

SPEAKER: Chad Moulin

Chad Moulin has been in the field of property management for over 25 years.  Chad has earned his CAMT designation through NAA as well as being recognized many times over as a leader in property management maintenance.  Some of his accomplishments include: Being a faculty member of the NAAEI.  Advanced Instructor Training through NAAEI.  Instructor for the NSPF (National Swimming Pool Foundation).  Authorized OSHA Safety Instructor.  A member of AIME (Apartment Institute for Maintenance Excellence).  Grace Hill Maintenance Rock Star Award winner.  As well as several others.

Starting out as a groundskeeper and working his way up through the ranks of property management Chad has held and excelled at many different positions.  From grounds keeper, maintenance tech, leasing professional, maintenance supervisor, construction supervisor and national maintenance trainer.  Chad has also worked on almost every type of property and dealt with every type of resident imaginable.  Luxury apartments, senior living, section 8 and 42 properties, hotels, commercial, apartment buildings, houses, hi-rise, town homes, new construction, historic, rehabs, acquisitions.  Chad has seen and done it all!

Chad’s goal is to bring a higher standard and more in-depth type of training to the world of property management through a maintenance perspective.  Chad has seminars that everyone in the property management industry can learn from.  Chad’s seminars are designed around a real world approach to achieving property management excellence.  Learning from someone who has actually done it can be the greatest motivation and inspiration.

*** Please arrive by 8:30 am for registration; Session will start promptly at 9:00 am ***

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to the  training session date.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

 

 

FHC – Certified Course

  • September 24, 2019 9:00 am - 5:00 pm

The requirements set forth in the Fair Housing Act and Section 504 regulations are enormously complex and far-reaching.  NAHMA’s Fair Housing Compliance (FHC) course trains managers to understand these complex regulations, and provides clear instructions on fair housing laws.  The comprehensive, practical training manual for this course includes ready-to-use documents and forms to conduct a Section 504 Self-Evaluation and sample Transition Plan.

The course teaches a step-by-step approach to determining the administrative and financial feasibility of making units accessible.  Not only does NAHMA’s Fair Housing course cover the application process, which includes screening, accepting, and rejecting applicants, it also presents instructions on developing company-wide policies and procedures.

The Fair Housing Compliance is a required course for NAHMA’s NAHP certification program.  All participants who complete the course will be given a voucher number to take the online exam at their location of choice.  Students are notified immediately of their test results upon completion of the exam.

Speaker: Anita Moseman

Anita Moseman is Vice President for Monfric Realty, Inc., a property management and consulting firm based in Grand Junction, Colorado, and subsidiary of Monfric, Inc. based in San Diego, California. She is also a partner in HCP, a training and consulting firm based in Orange, California and has been in the affordable housing industry for over 34 years.

Anita holds numerous certifications including the following: NAHPe , SHCM, CPO, FHC and RAM.

She is a national trainer and has trained the RAM certification course, marketing, occupancy courses, tax credit courses and organizational courses for Multi Housing World, various AHMAs, the National Association of Homebuilders, Federal and State Agencies, and other associations and management companies. In addition, she has trained different government organizations in the Contract Administrator Course.

Anita has served on the Board of Governors of RAM, as a board member of RockyAHMA and as a technical advisor for SHCM and HCCP. She has been recognized by various AHMA’s for her excellence in training and has been awarded the Clive Graham Memorial Award in recognition of Outstanding Service to the Affordable Housing Management Industry.

 *** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

SHCM – Certified Course

  • September 25, 2019 - September 26, 2019 8:30 am - 4:30 pm

As experienced affordable housing management professionals know, the LIHTC program is the primary production tool for creating new affordable housing properties across every state in the country, and it is also the most important tool for rehabilitating and preserving the nation’s existing stock of aging affordable housing.  To maximize their careers, management professionals in the affordable housing industry must be able to demonstrate their experience and expertise in mastering the complex requirements of the LIHTC program.  Earning your SHCM enables you to do just that.

*The National Affordable Housing Management Association (NAHMA)’s Specialist in Housing Credit Management (SHCM) certification program has been named a 2018 Silver Power of (A) Award winner in the Power to Create a Competitive Workforce category by the American Society of Association Executives (ASAE).

Speaker:

 Anita Moseman

Anita Moseman – is Vice President for Monfric Realty, Inc., a property management and consulting firm based in Grand Junction, Colorado, and subsidiary of Monfric, Inc. based in San Diego, California. She is also a partner in HCP, a training and consulting firm based in Orange, California and has been in the affordable housing industry for over 34 years.

Anita holds numerous certifications including the following: NAHPe , SHCM, CPO, FHC and RAM.

She is a national trainer and has trained the RAM certification course, marketing, occupancy courses, tax credit courses and organizational courses for Multi Housing World, various AHMAs, the National Association of Homebuilders, Federal and State Agencies, and other associations and management companies. In addition, she has trained different government organizations in the Contract Administrator Course.

Anita has served on the Board of Governors of RAM, as a board member of RockyAHMA and as a technical advisor for SHCM and HCCP. She has been recognized by various AHMA’s for her excellence in training and has been awarded the Clive Graham Memorial Award in recognition of Outstanding Service to the Affordable Housing Management Industry.

***** PLEASE bring a laptop on September 26, 2019. There will be a test the 2nd half of the class where the laptop will be needed. *****

 *** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

Communicating Effectively: I Can’t Hear You, There’s a Banana in My Ear

  • October 10, 2019 9:00 am - 4:30 pm

Communication is a skill and an art – especially when it comes to having to relay complicated information (“My EIV report said what?”), address lease violations (“How come I can’t hang a deer in my apartment?”), explain safety concerns (“But I always use my blow dryer to defrost my refrigerator!”), and talk about delicate situations (“My boyfriend does not live here!”).  Not to mention the challenges of interactions with regulators and that co-worker who gets on your last nerve.    Learn how to overcome barriers, listen better, ask good questions, use your instrument (your voice), and come out an ally instead of an adversary to your residents, regulators and co-workers.   The class includes problem-solving exercises and activities focused on situations frequently encountered by affordable housing managers.

SPEAKER: Gwen Volk

Gwen Volk – Since 1984, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate income families. Her experience includes 16 years as VP and CEO for a Midwest property management company and 13 years as compliance director for a Dallas firm overseeing LIHTC, tax-exempt bond, HOME, and Section 8 compliance on more than 50 properties in 11 states.

Through Gwen Volk INFOCUS, Inc., she has provided HUD and Tax Credit training and consulting in 36 states. Gwen has twice served on NAHMA’s board of directors and chaired its Fair Housing and Training and Education committees. Since 2009 she has been a member of IREM’s Federal Housing Advisory Board. She serves on the SHCM Technical (Exam) Committee and is the current chair of the SHCM Advisory Committee.

She holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations and is a NAHMA-certified trainer for the CPO, FHC and ACPO courses. Gwen is an informative and engaging instructor who uses an active learning approach.

*** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

CPO – Certified Course

  • October 16, 2019 - October 18, 2019 9:00 am - 4:00 pm

The Certified Professional of Occupancy (CPO) course is the only comprehensive program covering the entire HUD Handbook 4350.3 including the latest revisions.  Each participant receives an updated version of this Handbook in the course.  An extensive course manual with 31 chapters covers topics from eligibility criteria, standards, tenant selection and screening to non-discrimination, allowances, adjusted income, certifying tenants and annual recertification.  Each chapter is followed by a mini quiz.

After this three-day CPO course, taught by NAHMA-certified instructors who are experts on HUD’s occupancy standards, managers will have mastered using the HUD Handbook effectively.

At the end of the last day of class, participants will be given a voucher number to take the online exam at their location of choice.  Students are notified immediately of their test results upon completion of the exam.

 

Anita Moseman

Anita Moseman is Vice President for Monfric Realty, Inc., a property management and consulting firm based in Grand Junction, Colorado, and subsidiary of Monfric, Inc. based in San Diego, California. She is also a partner in HCP, a training and consulting firm based in Orange, California and has been in the affordable housing industry for over 34 years.

Anita holds numerous certifications including the following: NAHPe , SHCM, CPO, FHC and RAM.

She is a national trainer and has trained the RAM certification course, marketing, occupancy courses, tax credit courses and organizational courses for Multi Housing World, various AHMAs, the National Association of Homebuilders, Federal and State Agencies, and other associations and management companies. In addition, she has trained different government organizations in the Contract Administrator Course.

Anita has served on the Board of Governors of RAM, as a board member of Rocky AHMA and as a technical advisor for SHCM and HCCP. She has been recognized by various AHMA’s for her excellence in training and has been awarded the Clive Graham Memorial Award in recognition of Outstanding Service to the Affordable Housing Management Industry.

 *** Please arrive by 8:30 am for registration; Session will start promptly at 9:00 am ***

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

FHC Certified Training

  • October 24, 2019 9:00 am - 4:30 pm

The requirements set forth in the Fair Housing Act and Section 504 regulations are enormously complex and far-reaching.  NAHMA’s Fair Housing Compliance (FHC) course trains managers to understand these complex regulations, and provides clear instructions on fair housing laws.  The comprehensive, practical training manual for this course includes ready-to-use documents and forms to conduct a Section 504 Self-Evaluation and sample Transition Plan.

The course teaches a step-by-step approach to determining the administrative and financial feasibility of making units accessible.  Not only does NAHMA’s Fair Housing course cover the application process, which includes screening, accepting, and rejecting applicants, it also presents instructions on developing company-wide policies and procedures.

The Fair Housing Compliance is a required course for NAHMA’s NAHP certification program.  All participants who complete the course will be given a voucher number to take the online exam at their location of choice.  Students are notified immediately of their test results upon completion of the exam.

Speaker: Anita Moseman

Anita Moseman is Vice President for Monfric Realty, Inc., a property management and consulting firm based in Grand Junction, Colorado, and subsidiary of Monfric, Inc. based in San Diego, California. She is also a partner in HCP, a training and consulting firm based in Orange, California and has been in the affordable housing industry for over 34 years.

Anita holds numerous certifications including the following: NAHPe , SHCM, CPO, FHC and RAM.

She is a national trainer and has trained the RAM certification course, marketing, occupancy courses, tax credit courses and organizational courses for Multi Housing World, various AHMAs, the National Association of Homebuilders, Federal and State Agencies, and other associations and management companies. In addition, she has trained different government organizations in the Contract Administrator Course.

Anita has served on the Board of Governors of RAM, as a board member of RockyAHMA and as a technical advisor for SHCM and HCCP. She has been recognized by various AHMA’s for her excellence in training and has been awarded the Clive Graham Memorial Award in recognition of Outstanding Service to the Affordable Housing Management Industry.

 *** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

WEBINAR: EIV Income Discrepancies

  • October 30, 2019 8:30 am - 10:00 am

Don’t Go Crazy – It’s a Tool!

This introduction to the EIV income discrepancies simplifies what at first glance is very complicated.  The course shows you how to “read” an Income Discrepancy Report – the Period of Income, Effective Date of Action, Actuals vs. Annualized Last Quarter, and how EIV comes up with those negative and positive numbers.  You will learn the causes of false and true discrepancies and the basics of how to investigate and resolve them.

SPEAKER: Gwen Volk

Gwen Volk – Since 1984, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate income families. Her experience includes 16 years as VP and CEO for a Midwest property management company and 13 years as compliance director for a Dallas firm overseeing LIHTC, tax-exempt bond, HOME, and Section 8 compliance on more than 50 properties in 11 states.

Through Gwen Volk INFOCUS, Inc., she has provided HUD and Tax Credit training and consulting in 36 states. Gwen has twice served on NAHMA’s board of directors and chaired its Fair Housing and Training and Education committees. Since 2009 she has been a member of IREM’s Federal Housing Advisory Board. She serves on the SHCM Technical (Exam) Committee and is the current chair of the SHCM Advisory Committee.

She holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations and is a NAHMA-certified trainer for the CPO, FHC and ACPO courses. Gwen is an informative and engaging instructor who uses an active learning approach.

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to the webinar training session date.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org

Self Auditing HUD Files

  • November 12, 2019 9:00 am - 12:00 pm

Do you want to get the best MOR you can?  Your tenant files are a large part of your score on your MOR.  This class will give you some guidelines on how to self audit your files so that you can find and correct issues and errors before someone else has that chance to find them.

Speaker: Anita Moseman

Anita Moseman is Vice President for Monfric Realty, Inc., a property management and consulting firm based in Grand Junction, Colorado, and subsidiary of Monfric, Inc. based in San Diego, California. She is also a partner in HCP, a training and consulting firm based in Orange, California and has been in the affordable housing industry for over 34 years.

Anita holds numerous certifications including the following: NAHPe , SHCM, CPO, FHC and RAM.

She is a national trainer and has trained the RAM certification course, marketing, occupancy courses, tax credit courses and organizational courses for Multi Housing World, various AHMAs, the National Association of Homebuilders, Federal and State Agencies, and other associations and management companies. In addition, she has trained different government organizations in the Contract Administrator Course.

Anita has served on the Board of Governors of RAM, as a board member of Rocky AHMA and as a technical advisor for SHCM and HCCP. She has been recognized by various AHMA’s for her excellence in training and has been awarded the Clive Graham Memorial Award in recognition of Outstanding Service to the Affordable Housing Management Industry.

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to training session date.  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at: training@ahma-psw.org