Events

Training Updates:

Staying engaged and informed is extremely important, and we connect everyone in our industry to the tools and resources they need to succeed. Every year we host a Conference & Expo in Southern California, Arizona, and Nevada.

We look forward to planning and seeing everyone at the annual Conference and Expo’s in 2023. These events will offer updates in the housing industry, legislative changes, latest training topics, Vendor Expos, and more.

Check back for updates. Click here to download our 2023 Training Calendar. If you have questions or need more information, email training@ahma-psw.org or call our team at 866.698.AHMA (2462).


 

Executive Series Session 1: HR 101 for Front Line Managers & New Supervisors

  • March 28, 2023 8:00 am - 9:30 am

How to recognize HR compliance issues as they happen. 

Our managers don’t have to be Human Resource (HR) experts. However, it is important for Managers to treat employees consistently & fairly to avoid any legal liability. All supervisors need to update their knowledge regularly to stay in compliance with labor laws and regulations, set by federal, state, and local governments.  

Managers can have difficulty knowing what to do in increasingly complicated employee situations. Understanding the basic principles of HR is the most cost effective and easiest way to head off employee relation problems and legal challenges. 

Areas covered: 

  • Federal & State legislation you need to be knowledgeable of – get the details! 
  • Retaliation 
  • Documentation is your best friend!
  • And much more. 

Instructor: Diane Dee – Advantage HR Consulting, LLC

Founder of Advantage HR Consulting, LLC, Diane is a senior Human Resources professional with over 30 years of experience in the HR arena. She holds a Master Certificate in Human Resources from Cornell University’s School of Industrial and Labor Relations and has attained SPHR, SHRM-SCP, CPC & sDEI certification. Her background includes experience in HR consulting and training & administration in corporate, government, consulting, and pro bono environments.

*** Executive Series Bundle Registration ***

This class is part of the AHMA-PSW Executive Series, consisting of 3 webinars. A Bundle rate is available at registration . The Bundle will include attendance to the following scheduled sessions:

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Executive Series Session 2: Rooting Out Unconscious Bias in the Workplace

  • April 11, 2023 8:00 am - 9:00 am

Unconscious biases in the workplace are an unpleasant fact. They occur when individuals make spontaneous judgments about people or situations based on past experiences, culture, background, or exposure to media. These hidden preferences or prejudices can unintentionally shape an organization’s culture as their influence stymies diversity, recruiting, and retention efforts. This webinar will provide all the information needed to recognize biases and the necessary steps to address and reduce them in the workplace. 

Some of the areas covered in this session: 

  • Defining unconscious and common biases 
  • The “ripple” effect of biases 
  • Strategies to combat biases 
  • Employee interaction tips

Instructor: Diane Dee – Advantage HR Consulting, LLC

Founder of Advantage HR Consulting, LLC, Diane is a senior Human Resources professional with over 30 years of experience in the HR arena. She holds a Master Certificate in Human Resources from Cornell University’s School of Industrial and Labor Relations and has attained SPHR, SHRM-SCP, CPC & sDEI certification. Her background includes experience in HR consulting and training & administration in corporate, government, consulting, and pro bono environments.

*** Executive Series Bundle Registration ***

This class is part of the AHMA-PSW Executive Series, consisting of 3 webinars. A Bundle rate is available at registration. The Bundle will include attendance to the following scheduled sessions:

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Webinar: Reducing Fair Housing Claims by Providing Exceptional Customer Service

  • April 13, 2023 9:00 am - 10:30 am

Instructor: Ruben Jackman-Rivera – Snohomish County

This interactive presentation will help reduce fair housing complaints by providing an enhanced understanding of effectively communicating with residents while providing good customer service. Participants will increase their awareness of Federal Fair Housing Laws while identifying strategies on developing safe relationships with residents. Learn how to:

  • Recognize the difference between good and bad customer service traits.
  • Identify and utilize effective communication skills.
  • Enhance skills in developing resident relationships while staying within fair housing guidelines.

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Virtual Certified Course: FHC

  • April 19, 2023 - April 20, 2023 8:30 am - 12:30 pm

Instructor: Angela Cisneros – Winn Companies

The requirements set forth in the Fair Housing Act and Section 504 regulations are enormously complex and far-reaching. NAHMA’s Fair Housing Compliance (FHC) course trains managers to understand these complex regulations, and provides clear instructions on fair housing laws. The comprehensive, practical training manual for this course includes ready-to-use documents and forms to conduct a Section 504 Self-Evaluation and sample Transition Plan.

The course teaches a step-by-step approach to determining the administrative and financial feasibility of making units accessible. Not only does NAHMA’s Fair Housing course cover the application process, which includes screening, accepting, and rejecting applicants, it also presents instruction on developing company-wide policies and procedures. The Fair Housing Compliance is a required course for NAHMA’s NAHP certification program. All participants who successfully complete the course will receive a FHC certificate and lapel pin.

 

*** PLEASE NOTE ***

The class will be taught in two 4-hour Interactive Zoom meeting training sessions over two consecutive days. The dates and times are as follows: April 19th: 8:30 am – 12:30 pm PST & April 20th: 8:30 am – 12:30 pm PST, and a take home two (2) hour certification exam that must be taken within 2 weeks of completing the course.

Each participant will receive the Zoom meeting credentials and an electronic copy of the NAHMA Fair Housing manual via email two (2) business days prior to the course. You will use this manual during the two (2) training sessions.

 

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Executive Series Session 3: The Do’s & Don’ts of Documenting Employee Performance, Behavior, & Discipline

  • April 25, 2023 8:00 am - 9:30 am

The absence of solid documentation is the single most common mistake employers make when handling employee performance, behavior, and discipline issues. Improper documentation, or not documenting at all, can hurt both employers and employees as it can inhibit a manager’s ability to discipline, terminate, fairly promote, recognize, or reward employees. Additionally, solid documentation becomes an employer’s best friend when an employee brings discrimination or other employment-related claims against the organization.

Possessing a solid understanding of the do’s and don’ts of documenting employee performance, discipline, and behavior is an essential tool for managers and supervisors because they need to make a serious effort to effectively record all events in the employment history of their employees – both positive and negative.

Instructor: Diane Dee – Advantage HR Consulting, LLC

Founder of Advantage HR Consulting, LLC, Diane is a senior Human Resources professional with over 30 years of experience in the HR arena. She holds a Master Certificate in Human Resources from Cornell University’s School of Industrial and Labor Relations and has attained SPHR, SHRM-SCP, CPC & sDEI certification. Her background includes experience in HR consulting and training & administration in corporate, government, consulting, and pro bono environments.

*** Executive Series Bundle Registration ***

This class is part of the AHMA-PSW Executive Series, consisting of 3 webinars. A Bundle rate is available at registration. The Bundle will include attendance to the following scheduled sessions:

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

46th Annual California Conference & Expo

  • May 21, 2023 - May 23, 2023 8:30 am - 5:00 pm

Building Stronger Communities by Empowering Members AHMA-PSW’s 2023 CA Conference & Expo!

A high-quality program to educate, train and empower attendees to make a difference in their communities.

  • Expo Grand Opening Receptions, May 21st
  • 2 Days – Concurrent Sessions
  • 8 Training Tracks
  • 7 Sessions per Track
  • Maintenance Madness, May 23rd

Click here to visit the microsite for more details.

Mark your Calendars! Early Bird rates end April 17, 2023

 

Hotel Information:

All attendees must make their own hotel reservation. Click here or call Romeo Silayan at 310-337-8034 to book a room at the special group rate for the “AHMA-PSW Conference.”

Last Day to Book at the Special Group RateFriday, April 21, 2023

 

Payments:

Payment must be completed within 60 days of registering. All payments for the Conference must be completed before the first day of the event, May 21st.

***Review the Cancellation & Refund Policy here, prior to registering.***

 

***Review the Conference Terms & Conditions here, prior to registering.***

 

 

Webinar: Ethics – Creating and Maintaining Personal and Professional Boundaries

  • June 7, 2023 9:00 am - 10:30 am

Instructor: Ruben Jackman-Rivera – Snohomish County Washington

Resident Service Coordinators provide residents with supportive services to maintain self-sufficiency in their homes. Service coordinators need to understand the characteristics of the resident population they serve and the issues that may impact the differential use of services provided by the property. This webinar defines ethical standards & offers decision making guidelines for when ethical issues arise. Participants will be able to:

  • Define ethics.
  • Understand the importance of maintaining healthy boundaries.
  • Explore the characteristics of healthy and unhealthy boundaries.
  • Recognize warning signs.
  • Identify strategies to address dilemmas.

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Webinar: Reasonable Accommodations

  • June 13, 2023 8:00 am - 9:30 am

Instructor: Anita Mosemen – The Monfric Group

What is a reasonable accommodation, who qualifies for it, and how does it relate to your Tenant Selection Plan? This class will cover what you need to know about reasonable accommodations, like if you are required to have a reasonable accommodation policy and what it should cover. Learn of what documentation is needed and who should approve it.

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Webinar: Calculations & Deductions

  • June 15, 2023 8:00 am - 9:30 am

Instructor: Anita Moseman – The Monfric Group

During this webinar, we review the different deductions given to residents to determine their net income and rent. We will also go over how those deductions are calculated. If you have any questions about calculating deductions, make sure and ask them during this webinar.

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.

Webinar: Fork in the Road – Where Management & Maintenance Meet

  • June 22, 2023 10:00 am - 12:00 pm

Instructor: Scott Ployer – National Property Management Strategies Group, LLC

Define high-performance teams. The “new” wave – Remote Workforce. Understand the characteristics of a high-performance team and how best to manage them. This training will allow attendees to:

  • Learn how to create teamwork.
  • Understand how to train your high-performance team and remote employees.
  • Understand the importance of communication.
  • Learn the techniques of an effective team meeting.
  • And more….

 

Meeting Link Details

The meeting link and details will be sent out to registrants in a separate email, no later than 48 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

 

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.orgYou will be charged full registration if cancellation is not done within that stated period.