Training


  • January 23, 2020 9:00 am - 4:30 pm

The Office Communications Session will be the first of four sessions developed to provide the context and foundation necessary for the subsequent sessions. The session is designed to instill the value of professionalism in communications as part of an individual’s and organization’s branding.  Context will be provided on the importance of consistency and uniformity across (more…)


  • February 11, 2020 9:00 am - 1:00 pm

This workshop will cover: Central hot water configurations, Potential issues, Energy savings and maintenance tips. We’ll also share information about rebates and other offers from SoCalGas, exclusively for multifamily properties.   Instructor: Laura Verduzco   *** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***   —- Lunch is (more…)


  • February 13, 2020 9:00 am - 4:30 pm

EIV 101 – This is an introductory course that gives an overview of the Enterprise Income Verification (EIV) requirements for beginners. We will discuss the purpose of EIV? When and how to use [e.g.. applicability, penalties, security awareness training, etc.] EIV including its mandated reports? By the end of the course, you will feel confident (more…)


  • February 19, 2020 - February 20, 2020 9:00 am - 6:00 pm

As experienced affordable housing management professionals know, the LIHTC program is the primary production tool for creating new affordable housing properties across every state in the country, and it is also the most important tool for rehabilitating and preserving the nation’s existing stock of aging affordable housing.  To maximize their careers, management professionals in the (more…)


  • March 18, 2020 9:00 am - 4:30 pm

EIV is a great tool to help us identify improper payments and streamline the verification process.  It is also very time consuming, and a major cause of MOR findings.  This is a full day course designed to help you effectively and efficiently use EIV as the tool it was meant to be.  We will cover (more…)


  • March 24, 2020 9:00 am - 12:30 pm

Think you know everything that goes into being safe? This training will go over the basic safety rules for the following areas: shock hazards, PPE (Personal Protective Equipment), power awareness and arc flash hazards. You will learn about the basics of the Electric Theory through Ohm’s Law and how it relates to your safety and (more…)


  • March 26, 2020 9:00 am - 4:30 pm

The Basics of Effective Written Communications Session will provide participants the tools necessary to immediately improve and build on their written communication skills. The first session provides a preliminary overview on the elements and structure of emails and letters.  This session will build on the framework and focus on the writing. Grammar will be addressed (more…)


  • April 8, 2020 9:00 am - 12:00 pm

Make sure everyone on your team receives up-to-the-minute fair housing training! Fair Housing is the most complex, serious and costly issue for the rental industry today. Every person on your staff has personal liability in a complaint— subjecting his or her supervisors, management company and owner to serious penalties. We will help you recognize your (more…)


  • April 8, 2020 1:00 pm - 4:00 pm

Make sure everyone on your team receives up -to the-minute fair housing training! Residents deal with the office at the beginning of the tenancy, but after moving on-site, maintenance usually has more exposure to residents and their problems on an on-going basis. 80% of FH cases come from in place residents! Cases are filed based (more…)


  • May 7, 2020 9:00 am - 4:30 pm

The Professional Etiquette Session will focus on non-written communications and continue to further emphasize the branding of the individual and association to the organization. Session will address the following topics: Is Your Body Language Saying More than You Are It’s Not What You Say but How You Say It How to Make a Powerful First (more…)