As we adapt to new ways of getting work done, keeping up with changes in legislation impacting affordable housing and tapping to the industry’s best practices, we are here for you.

All in-person training was cancelled for 2020 as we converted to offering virtual training. We focused our training offerings on engaging our members with professional development to sharpen their skill set to be ready to thrive and move forward in the affordable housing industry.

We invite you to join us in any of our upcoming webinars as we learn together.

If you have questions or need more information, email or call our team at 866.698.AHMA (2462).


Training Policy – Registration fees may be refunded, in full, if cancellation is received in writing on or before 7 business days prior to class date.  Cancellation notification should be directed to

After this date, fees are non-refundable, and two options are offered, as follows:

  • A substitute may be sent in the place of the registrant. Replacement information must be sent to 3 days prior to class date.
  • Transfer payment credit to a future class.

For emergency cancellations, please email and call our office 1.866.698.2462.

  • January 19, 2021 9:00 am - 10:30 am

Are you prepared for the new laws that will impact your rental operations? We will provide you with the essential information you need to ensure that you and your company are in compliance. We will also bring you up-to-date on the cutting-edge topics that are creating challenges for owners and managers. The training will go (more…)

  • February 16, 2021 - February 17, 2021 8:00 am - 12:00 pm

The Professional Etiquette Session will focus on non-written communications and continue to further emphasize the branding of the individual and association to the organization. Session will address the following topics:   Is Your Body Language Saying More than You Are  It’s Not What You Say but How You Say It  How to Make a Powerful First Impression  Building (more…)

  • February 23, 2021 9:00 am - 12:00 pm

Kimball, Tirey & St. John’s fair housing training is a course, covering both federal and California and fair housing laws. Some of the key issues covered include the origins of fair housing laws, the federal, state, and local protected classes and the enforcement of fair housing laws.  It also covers disability; it’s definition, the process (more…)

  • March 16, 2021 - March 17, 2021 8:00 am - 12:00 pm

Exceptional Customer Service is a distinguishing quality of many Fortune 500 businesses including Disney, Starbucks, and Nordstrom among a few. This session will work with participants to develop an appreciation for the delivery of great customer service to internal and external customers.  Furthermore, it will support participants recognizing that their actions go beyond them and (more…)

  • April 13, 2021 - April 14, 2021 8:00 am - 12:00 pm

The Basics of Effective Written Communications Session will provide participants the tools necessary to immediately improve and build on their written communication skills. The first session provides a preliminary overview on the elements and structure of emails and letters.  This session will build on the framework and focus on the writing. Grammar will be addressed but (more…)

  • April 20, 2021 - April 21, 2021 9:00 am - 1:00 pm

The requirements set forth in the Fair Housing Act and Section 504 regulations are enormously complex and far-reaching. NAHMA’s Fair Housing Compliance (FHC) course trains managers to understand these complex regulations, and provides clear instructions on fair housing laws. The comprehensive, practical training manual for this course includes ready-to-use documents and forms to conduct a (more…)