- August 25, 2020 10:00 am - 11:30 am
If you are managing a HUD, Tax Credit or a blended property, this webinar is for you!
Learn how to conduct effective and efficient (HUD-required) applicant interviews to ensure assistance is provided to families that are qualified.
The LIHTC program is unforgiving when an unqualified applicant is moved into a housing credit unit. There are no second chances once you have moved them in, which is why a well-conducted interview is insurance against non-compliance. This course covers how to establish rapport, gain trust, and ask the right questions while ensuring a consistent plan to prevent costly fair housing mistakes. It will also teach you valuable tips on interviewing people with various types of disabilities and how to respond to situations and conversations that commonly occur.
Presenter: Gwen Volk – Gwen Volk Infocus Inc.
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