When a resident passes away, property management staff must respond with care, professionalism, and attention to required procedures. This webinar will walk participants through the key steps to take following the death of a resident, including who should be contacted, what documentation should be obtained, and which notifications may need to be sent. Attendees will gain practical guidance to help ensure the situation is handled appropriately, respectfully, and in compliance with property management requirements.

Presented by Anita Moseman

Meeting Link Details

 The meeting link and details will be sent out to registrants in a separate email, no later than 24 hours prior to the training date and a reminder will be emailed an hour before the training course. Please be sure to check your junk mail for any emails from training@ahma-psw.org.

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.org. You will be charged full registration if cancellation is not made within that stated period.