This course provides participants with clear, practical strategies for recognizing risk early, responding to threats or unusual incidents, and strengthening safety culture within the workplace. Training is designed to fit the challenges faced by professionals working in public-facing housing environments.

Course focus includes:

• Recognizing warning signs and escalation patterns
• Decision-making under stress
• Safety planning for staff and residents
• Communication and coordination during incidents
• Response strategies before, during and after a threat
• Organizational recovery and morale protection

Presented by Embassy Consulting Services

Registration Payment & Cancellation Policy

Payment Policy: Payment for course registration is due prior to the scheduled class date. If a registrant is registered within 3 business days of the scheduled training, payment is required to be made via credit card. Send an email to training@ahma-psw.org or call the office at 1.866.698.2462 to make payment by credit card.

 Cancellation Policy: For a full refund, cancellation needs to be completed 7 days prior to the scheduled training date by via email to training@ahma-psw.org. You will be charged full registration if cancellation is not made within that stated period.