- March 25, 2020 10:00 am - 11:30 am
New Guidance on Service and Emotional Support Animals
HUD’s notice FHEO-2020-01 advises owners and managers on how to evaluate and approve or deny an applicant’s or resident’s reasonable accommodation request for an assistance animal. Find out what HUD says about on-line verifications and websites that sell ESA certifications. Learn the steps HUD recommends for processing requests for service animals versus requests for emotional support animals and requests for animals “commonly kept in households” versus requests for “unique animals”. Learn how to revise your current policies and procedures in order to utilize the guidance to the benefit of your property, your residents and your management team.
Instructor: Gwen Volk
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