ExpiredProfessional Development Series – Session 1

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  • January 23, 2020 9:00 am - 4:30 pm

Professional Communications

The session is designed to instill the value of professionalism in communications as part of an individual’s and organization’s branding.

The 2020 Professional Development Series, Session 1 is the first of four sessions developed to provide the context and foundation necessary for the subsequent sessions.

Some Topics:

  • Build a Consistent Brand through Communications
  • Make the Best Impression Over the Phone
  • Send Professional and Effective Emails
  • Ensure Your Letters Include the Main Elements

Some Activities:

  • Develop a voice mail greeting
  • Practice responses for phone call scenarios
  • Build a signature block
  • Proof an application based on the guidelines provided during session


Instructor: Velma de la Rosa 


*** Please arrive by 8:30 a.m. for registration; Session will start promptly at 9:00 a.m. ***


—- Lunch is on your own —- 

Cancellation Policy:

For a full refund, cancellation needs to be completed 7 days prior to training session date via email to  You will be charged full registration if cancellation is not done within that stated period.

If you have any questions, please feel free to email us at:



Venue Phone: (323)838-8556

1248 Goodrich Blvd., Los Angeles, California, 90022, United States