The Professional Etiquette Session will focus on non-written communications and continue to further emphasize the branding of the individual and association to the organization. Session will address the following topics:  

• Is Your Body Language Saying More than You Are 
• It’s Not What You Say but How You Say It 
• How to Make a Powerful First Impression 
• Building a Network 
• Virtual Meeting Participation 

Activities will include:

• Interpreting demonstrations of body language 
• Provide feedback on visuals on the dress of individuals 
• Practice introductions in simulated networking session and receive peer feedback 
• Critique sample introduction videos

*** BUNDLE REGISTRATION ***

Bundle registration includes registration to the following Sessions:

• Session 1 – Professional Etiquette (February 16 and 17th)
• Session 2 – Exceptional Customer Services (March 16 and 17th)
• Session 3 – Basics of Effective Written Communications (April 13 and 14th)

Cancellation Policy

For a full refund, cancellation needs to be completed 7 days prior to the webinar session date by via email to training@ahma-psw.org. You will be charged full registration if cancellation is not done within that stated period.