- August 13, 2019 1:30 pm - 3:30 pm
Make sure everyone on your team receives up -to the-minute fair housing training!
Residents deal with the office at the beginning of the tenancy, but after moving on-site, maintenance usually has more exposure to residents and their problems on an on-going basis. 80% of FH cases come from in place residents! Cases are filed based on poor service but also on inconsistent service (including being too nice and showing a preference for some residents), lack of communication or saying the wrong thing… innocently!
What you don’t know can cost you, your property and your company money.
Speaker: Susan Lein
Susan Lein is a Partner in our Irvine office. She specializes in landlord/tenant law with an
emphasis on fair housing and affordable housing issues. Ms. Lein is also in charge of the firm’s
business development and client relations department for Orange County and the Inland
California Bar, 2003
Chapman Law School, J.D.
University of California at Davis, B.A. World History
*** Please arrive by 1:00 pm for registration; Session will start promptly at 1:30 pm ***
For a full refund, cancellation needs to be completed 7 days prior to training session date. You will be charged full registration if cancellation is not done within that stated period.
If you have any questions, please feel free to email us at: firstname.lastname@example.org
Venue: TELACU Rio Alto